Online banking facility brings in lots of facilities at the convenience of a click, however it also exposes our money to a host of risks unless we take necessary preventive measures. Frauds related to netbanking is growing everyday and innocent account holders are targeted by hackers across all over the world.
If you have Internet Banking or Mobile Banking access and don’t want to be victim of such fraud, you must follow at least these safety measures.
1. For logging in, always type the website address ( e.g www. hdfcbank.com) on your web browser or (m.hdfcbank.com) on your mobile browser.
2. Always keep the padlock icon at the upper or bottom right corner of the webpage ‘On’ during secure transactions.
3. Always check on the image and personalized message to ensure that you are on a genuine HDFC Bank website and use the virtual keyboard option to prevent keystroke capturing.
4. Please immediately call up HDFC Bank PhoneBanking or check your account online through HDFC Bank NetBanking for any unusual transactions or beneficiaries added to your account
5. Avoid sharing information through emails with pop-up messages (phishing) that ask you to disclose your credit card number, bank account information, password, debit card number,ATM PIN , Verified By VISA/MasterCard.
6. SecureCode password or other sensitive information. Also beware of scams that ask for your personal information over phone (vishing) or through SMS (smishing).
7. Do not download any software, applications on your PC, laptop, tablets or Mobile Phone unless you trust the source.
8. Do not transfer funds to or share your account details with unknown/non-validated source luring you with commission or attractive offers. (CAUTION: Participation in any such act is illegal and can result in a jail term).
9. Ensure that you have installed the latest anti-virus/ anti-spyware/ personal firewall/ security patches on your computer ,Smart phones and tablets or other electronic gadget.
10. Do not access NetBanking or make payments using your debit/credit card from shared or unprotected computers in public places